Confidence in recommending the Start Group to others

We’re just back from a week’s holiday in the Calahonda area and you might recall this trip was primarily to take a look at the area so we could compare it to the Costa Blanca. While we didn’t intend to look at properties, we happened to walk past the Start Group offices while shopping and decided to go in for a chat. We met with Jennifer Fogelberg who was extremely helpful and she suggested we might like to take a look at a number of properties while we were in Spain. While Jennifer knew we were not yet ready to purchase a property, she still offered us the opportunity to view a selection of properties. This has given us a much clearer view of the type of properties we can consider against our budget and we have now been able to narrow down our search to one area in the Costa del Sol. Your recommendation has allowed us to establish a relationship with the Start Group and I wanted to let you have some feedback so you have a confidence in recommending the Start Group to others. Once again, thanks so much for your help. Kind regards Mrs J. Cox

From holiday apartment to permanent home

We used Start Group last year to both buy and sell our properties. The timing wasn't perfect as it was during the pandemic, but our experience with all the staff at StarGroup was very positive throughout the whole process and in particular with Jennifer. She was amazing right from our first meeting, she was so helpful, knowledgeable, kind and professional, and kept us informed of all the developments when we were unable to return to Spain. Nothing was too much trouble for her, and she really did go the extra mile for us. I would highly recommend Start Group, and if you deal with Jennifer, that's an added bonus! Rosie and Charlie, UK

Great service

I conducted a "casting" among several real estate agencies to sell my house. The first two wanted to make the contract directly with the photos I took with my mobile phone and without seeing the house. At StartGroup, I contacted David Hemmings, who first wanted to see the house and then made a magnificent photographic report and interactive video. Throughout the sales process, the professionalism and kindness of the team have been excellent and have gone beyond what I believe was their strictly professional obligation, especially by León Ruiz, with whom I have dealt the most. I have sold my house and I can only thank them for making all the procedures easy for me, as I live 600 kilometers away.

Very smooth excellent service from both the Sales Team and our Solicitor.

Regarding the sale of our apartment through Start Group. In short, very efficient. We asked a representative from Start group to come to the property for a valuation. We already had an educated idea as to what the property could be worth and the indicated sale price was very close. After a bit of rationalisation a start price was agreed. Within 4 weeks a sensible offer was made and accepted. All the documentation was in place, a preferred completion date was requested, the sale/legal process went through in just over 4 months. Very smooth excellent service from both the Sales Team and our Solicitor. Best regards, John.

We bought a holiday apartment in Calahonda

After several years of searching for something to buy we decided that the Costa del Sol area was the one. When we met Jennifer at StartGroup and she presented Calahonda we got a positive feeling. She really listened to our wishes and picked some alternatives that could be suitable. Straight recommendations, positive and negative, on the different apartments for sale. We got a feeling of an honest intention to find something we would really like. Not just for her to make an easy sale. In autumn-2020 we finally found the "right"! During the whole purchasing process, before, during and after, we had a good communication! We highly recommend Jennifer as your Real Estate agent! Bertil & Annica Andersson, buyers from Sweden

My little piece of Heaven

With reference to the recent property I purchased in Mediterraneo – Calahonda, as you know I ran the ‘Gauntlet’ of Real Estate Agents, a term I use loosely as I found most generally speaking to lack professionalism. The ordeal of having to deal with the mediocre Agents was a frustrating affair even though I gave precise instructions to assist them in the search they sadly DID NOT LISTEN to what I was actually looking for. My search went as far as Casares, Estepona, Manilva, Le Duquesa to the West of Marbella and to the East of Marbella including Elviria, Cabopino, Calahonda, Mijas Costa, Mijas Golf and Mijas Pueblo but again nothing suitable was found simply because the Agents (Multiple) were showing apartments which just did not meet my criteria. It was by chance that I came across Start Group with initial contact made with Dave who did not apply any pressure, the next day he made contact and I briefed him on what I wanted. He was put under pressure by me as the property I was searching for was not to be a ‘Rental property or a pure ‘Investment’ but it was /is to be for me to retire in to and therefore it had to be ‘Right’. He showed me several properties which all held numerous aspects of suiting my criteria but they did not posses that certain ‘Feel’ which you only find when you walk in the ‘Right’ property. Through continued perseverance they found exactly what I was searching for…My little piece of Heaven, I immediately fell in love with the place and made an offer which accepted and again. StartGroup provided me with expert Market knowledge while undertaking this process. To those who are serious about finding their ‘Little piece of Heaven’ in the Costa Del Sol, I can without reservation highly recommend StartGroup to help you with your search. Sincerely Bill Andrews